FAQ

Your family makes you nuts? Your au pair is driving you crazy? You are thinking about leaving your host family? You plan to dismiss your au pair?

Before you do so, try to analyze the root cause of the problem and seek for a solution - other host families and au pairs in our community can for sure support you!

Your host family dismissed you? Your au pair wants to leave earlier than planned? You can't sort out continuing problems and want to leave your host family? You can't sort out continuing problems and want to dismiss your au pair?

In both cases you need a new host family / au pair - fast.

As an au pair, you can simply adopt your search criteria in MY MATCHING (make also sure that your current address is right, so that families can see that you already live in the host country!) and find matching  host families in the matching results.

As a host family, you now basically have two options: Search for an au pair who

• is already in your country and searches for a new family ("rematch")
• can come to your country without a visa and is available right away (this is especially possible inside EU/EEA/CH)

Both searches can easily be done with settings in MY MATCHING in combination with filters in the matching results!