FAQ
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The first step on your way to find the perfect host family / the perfect au pair is to register - for free!
- Fill your profile with the basic data
- Upload some nice pictures of yourself (one is mandatory, but to stand out from the crowd you should add 5 - 10)
- Add more information about yourself in the "MORE ABOUT ME" section - this is your application letter respectively job offer
- Set your status to "I'm searching for..." in MY MATCHING
- Look for matching au pairs or families in the matching results
- Filter the results by several criteria to further narrow your search
- Click on a profile to get more details
- If you think you would match, add the candidate to your favorites
You have indentified your favorite candidates?
- Get in contact to show that you're interested!
- Simply open your favorite's profile and send them a message via our messaging system!
- The more personal the content of your message, the better your chance to get an answer!
A well done profile will answer most questions on its own, but still you should get in contact via skype / viewphone to make sure the candidate is real and to make a sympathy check.
You've found the perfect host family / the perfect au pair? Great!
- Inform them / him / her about your decision.
- Set your status to "matched" so that all other candidates know you're not searching anymore.
- Now you need to work out some formalities...
Before the au pair contract is signed some details and conditions should be clarified.
Most things like daily schedule, tasks of the au pair,... should already be answered by the information in the host family's profile - if not, it's now time to settle them.
As learning or improving the host country's language is one of the main goals of being an au pair, make sure that it will be possible for the au pair to attend a language course. Check the following:
- Which course (the current level of language knowledge can be tested online - see links & downloads) is needed?
- When will it take place (date, time)?
- Is the time compatible with the time schedule for the au pair? If not, are there any alternatives, e.g. a private language class (normally at higher price, to which the family is ready to contribute)?
- How much does it cost? Can the au pair afford it? How much is the family eventually ready to contribute?
If all questions are answered, the contract can be signed (you find a model contract in links & downloads in the country information) and exchanged by mail, telefax or e-mail so that au pair and family have a copy with both signatures.
Conditions different to those in the model contract are generally only permitted, if they are more favourable for the au pair (e.g. paying for travel costs, less working time, more holidays, higher pocket money, paying for the language course,...) and should in any case be put down in written form.
The next steps are depending on the host country and the nationality of the au pair - you find them in "step by step" in the country information of the respective host country.
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